• What is closed captioning?

    Closed captioning is the process of converting media content into textual format and then synchronizing that text with the media so that both can be viewed on screen simultaneously.

  • How can viewers know if a program or
    video has closed captioning?

    The logo is normally displayed on-screen for programs or videos that have closed-captioning available

  • What is the difference between
    closed captions and open captions?

    Closed captions are controlled by viewers as they are watching a video or program; these can be turned on or off at the viewer’s discretion. Open captions are burned/embedded into the video and cannot be removed or turned off.

  • What is the difference between
    live vs. pre-recorded captioning?

    Live captioning occurs in real time and is simultaneously typewritten while the program is being aired. Pre-recorded captioning occurs after a recording is finished.

Types of closed captioning available

  • How do closed captions and subtitles differ?

    Closed captions: Refers to on-screen text that captures spoken words as well as sounds and actions that are occurring on-screen. Closed captions are normally displayed as white text against a black background and used for viewers who understand the language being spoken but are either deaf or hard-of-hearing.

    Subtitles: Refers to on-screen text that is used to capture words that are being spoken in a film or video. Subtitles are usually displayed as 1-2 lines of yellow text and are used for viewers who can hear but do not understand the language being spoken.

    Subtitles for the Deaf or Hard of Hearing (SDH): These are subtitles (captions) that include non-spoken details or information about what is happening in a video such as sound effects or music playing.

  • How do closed captions and transcripts differ?

    Closed captions are timed and synchronized with the associated media content.

    Transcripts are normally prepared as plain text with no time details or considerations.

  • How are closed captioning prices/fees determined?

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